Returns and Refunds Policy

📦 1. Returns

• We accept returns only if the product is:
  • Damaged
  • Defective
  • Incorrect item received
• Return requests must be raised within 48 hours of delivery.
• Products must be unused, unopened, and in original packaging.

⚠️ No returns will be accepted for:

• Used or opened products
• Perishable goods (food items, sweets, bakery items, etc.)
• Products damaged due to customer mishandling

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📝 2. How to Request a Return

To initiate a return:

1. Contact us within 48 hours of receiving the order
2. Share:
   • Order number
   • Clear images/videos of the product
   • Reason for return

Our team will review and approve the request.

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💰 3. Refunds

• Once the return is approved, the refund will be processed within 5–7 business days.
• Refunds will be issued to the original payment method used during purchase.
• Shipping charges (if any) are non-refundable, unless the issue is from our side.

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❌ 4. Cancellation Policy

• Orders can be cancelled only before dispatch.
• Once the order is shipped, cancellation is not allowed.

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🚚 5. Return Shipping

• If the return is approved due to our error (damaged/incorrect item), we will arrange the return.
• If the return is due to customer preference, return shipping charges may apply.

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📞 6. Need Help?

For any return or refund-related queries, contact us at:
📱 9057771234